Safety & Compliance
Hammeli operates a structured logistics system with monitoring, verification and policy enforcement to maintain operational integrity across all transport requests in Lebanon.
Driver Verification
Drivers must submit identity, license, vehicle registration, and required documentation before being approved on the platform.
Driver requirements →Live Tracking Required
During an active shipment, GPS tracking must remain enabled. Disabling tracking intentionally is treated as a serious policy violation.
Tracking policy →Ratings & Reports
Customers and companies can rate drivers and submit reports. Repeated violations may lead to suspension or permanent removal.
Submit report →Active Order Tracking Policy
Once a shipment begins, drivers must keep the phone active with GPS and connectivity enabled until delivery is completed.
Intentionally disabling the phone, GPS, or connectivity during an active order may trigger warnings, temporary suspension, or permanent ban. The platform may initiate investigation procedures in cases of reported misconduct.
Full compliance rules →Platform Role
Hammeli operates as a digital coordination platform connecting customers, companies and drivers. Responsibilities and liabilities are defined within the platform terms and driver agreements.
Enforcement & Actions
Violations of platform rules may result in warnings, temporary account suspension, or permanent account restriction depending on severity and repetition.