Help center

We’re here to help

Questions about shipments, your account, drivers, or the Hammeli apps? Use the options below to reach us or find answers quickly.

Email support

For account issues, billing questions, and general assistance.

Send us a message through our contact page.

Common questions about using Hammeli as a customer or driver.

If something went wrong during a delivery or you need to flag safety or platform concerns, you can use our dedicated report flow.

We aim to reply to support emails within one to two business days. For urgent safety issues, mention “Urgent” in the subject line.

How it works | Driver FAQ